Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They contain data that helps websites remember information about your visit, such as login credentials, preferences, and browsing history.

Cookies serve important functions including:

• Remembering your login information
• Storing your language and display preferences
• Tracking analytics to improve the site
• Personalizing your user experience
• Preventing fraud and enhancing security

2. Types of Cookies We Use

3. Specific Cookies

3.1 First-Party Cookies

These cookies are set directly by Trust Reserves:

• session_id: Maintains your login session (session duration)
• user_preferences: Stores your display and notification settings (1 year)
• language: Remembers your preferred language (1 year)
• csrf_token: Prevents cross-site request forgery attacks (session)

3.2 Third-Party Cookies

We use third-party services that set cookies for:

• Google Analytics: Website usage analytics (12 months)
• Payment Processors: Transaction verification (session)
• Security Services: Fraud detection and prevention
• Customer Support: Live chat and support features

4. Similar Tracking Technologies

We also use similar technologies beyond cookies:

• Local Storage: Browser storage for user preferences and data
• Session Storage: Temporary session data during your visit
• Web Beacons: Pixels used to track page visits and conversions
• Device Fingerprinting: Identifying devices for security purposes

5. Cookie Purposes

5.1 Functionality

Cookies enable core platform features:

• Account login and authentication
• Remembering account preferences
• Maintaining secure sessions
• Processing transactions

5.2 Analytics

We use cookies to understand platform usage:

• Pages visited and time spent
• User engagement patterns
• Traffic sources and referrals
• Device and browser information

5.3 Security

Cookies protect your account:

• Detecting unauthorized access attempts
• Preventing fraud and suspicious activities
• Protecting against DDoS attacks
• Verifying user identity

6. Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search, and services > Cookies and other site data

6.2 Disabling Cookies

6.3 Opt-Out

For marketing and analytics cookies specifically, you can:

• Opt out of Google Analytics tracking
• Disable personalized advertising
• Unsubscribe from marketing communications

7. Data Protection

Cookie data is:

• Encrypted during transmission
• Stored securely on our servers
• Protected by access controls
• Not shared with unauthorized third parties
• Retained according to legal requirements

8. Cookie Retention

We retain cookie data for:

• Essential Cookies: Duration of your session
• Preference Cookies: 1 year from last activity
• Analytics Cookies: 12 months for aggregated data
• Security Cookies: Variable based on security needs

9. Third-Party Services

Third-party services may also set cookies:

• Google Analytics (analytics)
• Stripe/PayPal (payment processing)
• CloudFlare (security and performance)
• Customer support platforms

We are not responsible for their cookie practices. Please review their privacy policies for more information.

10. Cookie Updates

We may update our cookie usage to:

• Improve platform functionality
• Enhance security measures
• Comply with regulations
• Add new services or features

Changes will be reflected in this policy.

11. Contact & Support